You can't go to a place called the Malt Shoppe without getting a malt, right? I got a chocolate malt, thick, creamy, and with the right balance of chocolate and malt. My husband got a chocolate-peanut butter shake and it was delicious, too. We found it when we saw a couple eating enormous soft-serve cones and they pointed us in the right direction. If you're looking for ice cream, check it out.

Customer service is great and food was awesome. Location is convenient and place is clean.

Old school vibes and quick service! Didn't try the food, but the ice cream was all great. Little small on the inside, so don't go when it's too busy.

Made a stop here as we were passing thru. It's a cute little place and the people were really nice. We weren't expecting fries like these but they were so good! Potato skins still attached and fried perfectly. It was delicious. We also had some ice cream. No complaints, stop by for a bite if you're in the area.

Terrific strawberry malt! Burgers are on toasted bread instead of buns. Great, classic food. If dining inside dress warm- it is quite cold. The waffle fries were very hard (tricky for younger eaters). Something to just keep in mind they aren't like chick fil a's etc.

The employees were kind & quick with their service, and the menu items are reasonably priced. The inside is a classic diner style with plenty of seating! I got the caramel sundae with all the toppings, and I enjoyed it.

It's a TRADITION to stop at the Malt Shoppe in Pagosa before heading out! This time was no different - however, I do feel it to be important to address the reviews this place has been receiving. The Malt Shoppe is understaffed & their interior is closed. They do advertise this with papers before you even get into the line that trails the length of the building; however, people still wait 10-15minutes through the line and another 10-20 minutes to receive their order. The service is friendly & definitely stressed. An order before us had over 15 milkshakes alone while working a lunch rush. Everyone waited patiently & then I went to read some reviews. *NOTE* I did not order a meal this time - I've seen reviews complaining about the burgers; however, it's called the "Malt Shoppe" for a reason. We came for malts! I ordered a strawberry malt & I'd give it a 7/10. Not the best this time around, but definitely not bad! Hope to see this place prosper with the amount of people coming to visit.